Carrying its long-term strategic business association with Cisco to an upper level, Probil has achieved Cisco Gold Certification. Meeting Cisco standards on network competency, service quality, support and customer services, Probil guaranties to present the highest Cisco standards to its customers in terms of solution and support with its Gold Certification. In 2002, Probil became the first “Silver” certified business partner of Cisco in Turkey.

Probil accomplished the “Gold” certification process

With Cisco Gold certification, Probil became the business partner with the widest area of expertise in advanced technologies. Creating a high percentage of customer satisfaction during the previous period, Probil integrated its products and services to Cisco lifecycle services.

In order to become Cisco Gold certified business partner, Probil has been evaluated in line with criteria like providing 7/24 quality service and maintenance, expertise in at least 4 different areas defined by Cisco, effective project management, perfection in solution, and competent human resource. Probil provides advanced expertise in 6 areas as integrated communication, wireless, routing and switching, security, data center infrastructure, and data center storage; and to achieve this the company employs certified human resources in at least 25 different expertise areas.

Stating that they aim to create business association expertise with their gold certification program, Cisco Turkey General Manager Ümit Cinali said: “With the Gold certification, Cisco has approved Probil’s high-level network knowledge and competency in terms of providing customer satisfaction. Working with Cisco since the year Cisco came to Turkey, Probil became the first “Silver” certified business partner of Cisco in Turkey in 2002. And this year, Probil accomplished an extremely hard process and achieved the highest level certification of Cisco.”

High customer satisfaction

Probil also achieved the “Customer Satisfaction Excellence” title with high ratings in Cisco’s regular customer satisfaction surveys.

As Cisco’s sole authorized Unified Computing System partner and Cisco Advanced Services partner in Turkey, Probil lately received the “Service Provider Partner of the Year”, the “Borderless Networks Partner of the Year”, and the “Technology Excellence - Data Center” awards from Cisco.

Cisco Business Partner Certification Program presents world class technical and sales training. Program also guaranties continuity of support from industry leader by securing high standards for network expertise and support capabilities.

About Probil:

Some of the achievements of the last year by Cisco-Probil partnership:

• Probil became the first partner authorized to sell and install Cisco’s XR software-based highest level routers.
• Probil became the first partner certified by Cisco’s Data Center Network Infrastructure and Storage Infrastructure in Turkey.
• Probil became the first authorized partner for Unified Computing technology which brings a new dimension to Cisco’s Blade Switching and Virtualization concepts. 
•  Probil was chosen as the Best Wireless Technology Partner of Eastern Europe at Cisco Partner Summit 2009. 
•  In scope of Ucell NGN/MPLS project, Probil installed Cisco’s CRS series routers in 13 cities in Uzbekistan, including Tashkent, Samarkand, and Bukhara.

Probil, with strong references in telecom, finance, public and real sectors, provides a competitive advantage to its customers. It provides services in a wide range such as sectoral solutions, business solutions, system integration, external source use, service and maintenance, network solutions and consulting. Probil, being the only technology company in the Turkish informatics sector that is partnered with both domestic and foreign capital investment companies, employs 450 personnel, has 12 branches and 42 business partners, including subsidiary companies. With its subsidiaries ENOCTA, AKADEMİ and BDH each specializing in its own domain, Probil provides solutions for different needs. For more information about Probil that increases customer satisfaction with its strong and widespread service network, please visit:

www.probil.com.tr

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